Account blocked and no support received


#1

My account is blocked after I just confirmed my debit card for a top-up that I made, debit card which it’s on my name. Contacted support in-app and no luck at all, the bot said I will be passed to a live agent but that never happen.

Can I have some help here? @AndreasK @jessicaszabla


#2

Hi there. I can see your account fully active :slight_smile: Let me know if there’s anything else I can hep you with.

Best,

Andreas K :slight_smile: