Account blocked and no reply on Live Chat last 48 hours


Hi @AndreasK. When I open the app it says “Your account is currently blocked for security reasons”.

I reached out to the Live Chat 48 hours ago, I have had no reply what so ever.

I am worried as I get no reply, is my money safe and why is nobody communicating to me. Not even Rita.


Hi there.

Thank you for contacting us.

I’ve escalated your chat to our compliance team. A member of the team will get back to you as soon as possible.

closed #3