Account blocked after sending money


#1

Hello! I wanted to pay for my apartment, but got blocked after confirming payment. Please help to understand why this happened. I was transferring less than 150 eur.


#2

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.


#3