Accessing account App

The App has changed. put in your mobile number then it sends you a 7 digit code which includes a “-” but the key board does not have that character on it. Therefore, I cannot access my account. I have money in this account and feel that it is very wring for changes to be made without communications. Please tell me how to resolve ASAP

Just skip dash (-) symbol or allow to read and via the app (for Android only?)

It won’t accept skipping the- and I do not understand what you mean by reading it on Android

I mean this privilege:

If you’ve granted it, the app reads this code from SMS automatically.

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