Absent customer service


#1

I have been waiting for an answer from customer service for more than four weeks. Still no answer. It states that I would be contacted wirhin 96 hours (24h for limit). That’s bogus. Sent docs months ago and not even a feedback. Anyone know how to get a hold of the Revolut customer service?


#2

I strongly recommend contact via DM on Twitter.
Or… @AndreasK could you help?


#3

Thank you. I just did. Let’s wait and see. Unfortunately, I have reached the 15k limit and cannot use Revolut any longer. That’s sad because I love the App. Also, it is very sad that they have such a great product but no customer service. How do they make money if one cannot raise the limit?


#4

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#5