Hi, I would like to ask some detail about the RCC:
- Is the exchange rate applied by Revolut after the Master Card exchange rate or is the Mastercard exchange rate bypassed?
- How does the safety for fraudolent transactions work? Who should I contact in case I find a fraudolent transaction on my account?
- When I will use it to pay in a store, should I tell the merchant the card is a credit or debit? And, in case I say it’s a credit, will I pay the transaction afterwards?
These topics IMO are not clearly illustrated on the FAQ section.
Thanks in advance!
Hey there @houstonz
The rate applied by :r: is the interbank rate, which is supposed to be usually better than the MasterCard one.
The card includes some nice security features (location based, magstripe disabling…), but there has been some complaints regarding their chargebacks department.
Should you find any fraudulent transaction, you should inmediately block your card (in-app or automated hotline) and then reach :r: through the in-app support chat
thanks @Juliopp!
But when will I be debited for the transactions I execute? right away or at the end of the month?
Hey @houstonz
The Revolut Credit Card is indeed a debit card working as a prepaid card (anyone, correct me if this is wrong).
You will not get credit with :r: unless you apply for Revolut Credit (where it is available).
Long story short: you will be debited right away
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