I have 4 questions for you to which I don’t find an answer in your FAQ. I tried your app support and I got a reply by Rita, who told me to keep my questions concise, to my first question within seconds. However, the answer had nothing to do with my question. Then it appeared that Rita was a robot and that she/it? wrote I should type Live Agent (that’s how I knew Rita is a robot). I typed live agent and Rita wrote that I should wait for two hours (!) on the phone and “meanwhile” check the FAQs. Then I tried to call your support number +44 as is suggested on your website. But an answering machine tells me with a heavy US accent (I had to call twice to understand it) that I can only block my card (which I haven’t yet ordered as I want first some answers to my questions). Is this whole Revolut thing developed and staffed by robots? In case any human from support is reading this, here are my questions (although I’d prefer messaging with or talking to a human):
- can I also use my laptop (Windows) for banking without the app on my phone?
- can I have a private normal card AND a business premium card? Would that be in 1 account (like TransferWise)?
- can I give my business card number to my hosting provider so that he can use the credit card number to get paid (provided I have topped up enough money)?
- will I get an invoice for payments of the premium card fees?
Have the best day ever, every day (even if you are a robot…)