33k USD Not received!


#1

33k usd was sent to the revolut account 4 days ago, bank shows money deducted 2 days ago, still haven’t received it in revolut. Tried to contact support yesterday, haven’t got any reply for almost 24 hrs now. Really need to know what’s going on.


#2

International SWIFT transfers can take up to 5 business days, consider that May 1st is a holiday in some countries and that might affect this as well.


#3

Thanks for the reply, will wait until next week then :slight_smile: But it will be much more helpful if revolut app can show the estimated date.


#4

How should they estimate an incoming transfer, they dont even know about?

Based on your dates I’d expect the funds to arrive on the 8th or 9th. Did you make sure you sent it to the right accout (the pooled USD one) and provided all information (particularly the reference number)?


#5

Hi there. You will have to increase your annual topup limits in order for the transfer to be assigned to your account.

Find more info here on what documents you should provide depending on the source of funds: https://bit.ly/2GE2pvk


#6

Jessica
Can you look in to my verification please as it’s taking for ever


#7

Another common revolut scam, super low limits and they hold your money hostage.