It was made 2 deposits, total of 4500 Euros on our Revolut Business account more than 10 days ago. Our client sent the proofs of transfer and we never got the money.
I’m trying to contact that support chat for more than 2 days to understand and they never solved the problem. But now it’s more than 24 hours they simply stopped answering me and there’s no other way we can reach them. At the beginning i thought it could be just a bug, but now i’m starting to get very scared with that situation.
That money should have been used to buy airline tickets and of course the prices already went up, so not only worried with out money, we already had a significant loss for they delay.
I’m posting the screenshot of the chat so people can be aware of my situation.
HOW CAN WE TRUST OUR BUSINESS ON A INSTITUTION LIKE THIS?
