2 x failed ATM withdrawals still debited!


#1

I tried 2 x ATM withdrawals from a Halifax cash machine today for £50. The cash didn’t come out after an error message but the money shows as withdrawn on the app. I had the 4 hour response message but need that cash.!


#2

The money should be reverted to your account in around weeks time :+1:


#3

:sob:
A week…nooooooooooooooooooooooooooooooo


#4

I have had the same problem today. I tried to withdraw €200 but was unable to. I also tried to make a £35 transaction in a shop that was declined. I since believe it was because the top up was still pending at the time. Although I have never had that sort of wait time before. Anyways since then both amounts have been deducted from my revolut account and I am still waiting to speak to a live agent five hours later.


#5

If you look in the app you will see the transaction marked as ‘Pending’. Most likely this transaction will revert and the funds reappear in your account - around 7 days I believe is a likely timescale.

In the unlikely event this does not happen and the transaction status changes to ‘Completed’ you should contact support and request a chargeback to return your funds. There is no point contacting them unless/until the status shows as completed.


#6

This happened to me in India… 1 month ago!! Money not coming out the ATM and after some days in pending it was “completed” ! A real nighmare as I’ m still waiting to be refunded of 129€ , the MasterCard limit is 45 days , already 30 days today , I’m very worried to never see my money back… I’m just “glad” to see that it happen to many users… Let’s hope an happy ending for everyone .