Ive had an issue with revolut for 2 weeks now. There was a promotion were if you opened an account and transferred £500 to Moneyfarm that you would receive a £50 bonus. The transfer had to be done in the transfer tab and moneyfarm would appear automatically when i did this.
There was an error in the revolut app and moneyfarm did not appear in the transfer tab. Ive contacted Revolut for the past 2 weeks every day now and the issue has still not been resolved. Everyday they keep telling me it will be done soon.
This is very poor that this has still not been resolved and that noone has tried to contact me to resolve the issue.
Moneyfarm have all my details and they told me if i make the transfer manually through the revolut app that i will be credited with the £50 bonus. However revolut tell me if i make the transfer manually they will not honour the bonus.
I trust that someone from the revolut team can contact me and get this issue resolved once and for all as its very frustrating that it still hasnt been resolved after 2 weeks