1€ fee when topping up the first 10€ with debit card


#1

I have been charged 1€ when topping up the first 10€. The card I added is a debit card, why should I be charged 1€?


#2

Hey Marc. In the faq this is covered:

If your card is seen as a commercial debit card by mistake, then please contact support via in app chat.


#3

You are probably referring to card pre authorisation. It will revert within 5 days.